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Human Resources

Organizational Redesign

Knowledge Management

  1. How do I know what knowledge and skills my current staff is lacking?
  2. How can I better track the knowledge and skills of my current staff and when they attain new knowledge and skills?
  3. How can I prepare my employees for training?

Q1: How do I know what knowledge and skills my current staff is lacking?
A1:

"The Art and Science of Competency Models," Anntoinette D. Lucia and Richard Lepsinger (available from St. Ambrose University; Iowa Dept. of Human Services Library; Iowa State University; Rod Library - UNI)
Aimed at practitioners, this manual describes how to use competency modeling to make decisions about selection and placement, as well as training and development and performance management.

"Human Resource Management," 9th Ed., Robert L. Mathis and John H. Jackson (available at bookstores)
Overall discussion of the various aspects of human resource management


Q2: How can I better track the knowledge and skills of my current staff and when they attain new knowledge and skills?
A2:

"Competence at Work," Lyle M. Spencer, Jr. PhD and Signe M. Spencer(available from Iowa State University; Rod Library - UNI; The University of Iowa Library)
One of the defining authorities on competencies.

"The Art and Science of Competency Models," Anntoinette D. Lucia and Richard Lepsinger (available from St. Ambrose University; Iowa Dept. of Human Services Library; Iowa State University; Rod Library - UNI)
Aimed at practitioners, this manual describes how to use competency modeling to make decisions about selection and placement as well as training and development and performance management.

"Workplace Basics: The Essential Skills Employers Want," Anthony P. Carnevale, Leila J. Gainer, Ann S. Meltzer (available at bookstores)
From the cover: "…presents an unprecedented analysis of just what skills are required of today's work force and provides practical insights into what steps can be taken to foster these skills most effectively."


Q3: How can I prepare my employees for training?
A3:

See Personnel Development Seminars (PDS), Iowa Department of Administrative Services, Human Resource Enterprise


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Last update: 4/09