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Welcome to the Human Resources Enterprise

Frequently Asked Questions

1. How do I apply for a state job?
• Visit the Iowa.Jobs page and follow the NEW online application process.
• Visit the Iowa.Jobs.Promo page if you are a current State of Iowa employee.
• Search for a vacancy that matches your job search criteria. Applications are only accepted if a vacancy is posted on the Iowa.Jobs site (unless a job class is open to continuous application.)
• Each vacancy announcement includes specific application instructions, an Auto Req ID (previously known as a vacancy number), and an application deadline date. Please follow instructions listed in the vacancy announcements. (You must use the Auto Req ID for each job for which you are applying.)
• Click on the box next to the job vacancy you want to apply for.
• Click the Apply for Job link and follow the instructions to upload your resume and complete the additional forms.
• If you are applying for a job class announced as open to continuous recruitment, Use the Auto Req ID for the job class. We maintain ongoing applicant eligible lists for these job classes ONLY.

 

2. Are there some common mistakes to avoid?
• The information on your applicant record must be accurate and complete or we may not be able to process it.
• Applying online is the preferred application method because it gives you a way to quickly check on your applicant status and provides your application information directly to the hiring supervisor in a more quickly.
• Make sure you apply for a job on or before the application deadline date. DAS-HRE is not responsible for late, lost, misdirected or damaged applications.
• It is to your advantage to include a resume with your online application that can be forwarded to the hiring supervisor if you qualify for the job class . If you submit a resume, make sure you include employment dates (month/year) and hours worked per week for each of your jobs.
• When you complete an online application, please remember to keep track of your user id (your e-mail address) and password. You will need these next time you sign on to access your online applicant information. If you forget your password, you can use the Forgot your password? link on the Iowa.Jobs page.

 

3. Can I apply for more job openings if I already have an application on file?
• You may apply for additional announced vacancies, or job classes open to continuous recruitment, if you have a new application entered into the new system that is less than two years old.
• If you would like to apply for additional vacancies using your current application on file, visit the IowaJobs page (or Iowa.Jobs.Promo if you are a current State of Iowa employee.) When you apply for a vacancy or open job class, click Continue rather than upload a new resume.
• You can also apply via e-mail at dashre.info@iowa.gov or by calling us at (515) 281-3087 and leaving a message.

4. What should I do if I want to change information on my application?
If you completed an online application, you can sign on to the Iowa.Jobs (or Iowa.Jobs.Promo if you are a current State of Iowa employee) website and logging into your user profile with your e-mail address and password.
If you have a paper application on file, you can inform us of your changes as follows:
• send us an e-mail at dashre.info@iowa.gov
• Call us at (515) 281-3087. This is an automated call processing system. Listen carefully to the options and leave a message indicating your changes.

5. Do I have to take a test?
If you are required to take a test you will be notified by e-mail or US mail, depending on your preference.
• Testing is required for all Correctional Officer applicants.
• A typing test is required for certain positions.
• The need for tests for other positions is determined by the hiring department.

6. What happens after I apply for a job?
• When you apply for an announced vacancy, DAS-HRE staff review your application. If you meet the qualifications for that vacancy, your name and resume/application information will be available to the hiring department. The department will notify you if you are selected for an interview.
• If you apply and qualify for a job class open for continuous application, you will be notified that your name has been placed on the eligible applicant list for that job class. When a vacancy occurs in one of these job classes, applicant resumes and applicant information will be available to the departments that are hiring.
• In all cases, the hiring department will contact applicants to arrange for an interview and are responsible for contacting all applicants after making their hiring decisions.

7. What about veterans points?
Upon request, veterans points shall be applied to honorably discharged veterans as defined in Iowa Code Chapter 35C who are residents of Iowa. Former members of the Reserve Forces or Iowa National Guard who served at least 20 years after January 28, 1973 are eligible. Reserve Force or Iowa National Guard veterans who were activated for federal duty, other than training, for a minimum of 90 days and were discharged under honorable conditions or retired under Title 10, United States Code, are eligible. Veterans with a service-connected disability, a Purple Heart, or who are receiving disability compensation or pension through the U.S. Veterans Administration may also request veterans points. Proof of disability from the Veterans Administration must be submitted and updated every two years. A COPY OF A CERTIFIED DD214 OR OTHER OFFICIAL DOCUMENT MUST BE SUBMITTED FOR PROOF OF SERVICE. Send your documents to the Department of Administrative Services, Human Resources Enterprise, Hoover State Office Building, 1305 E Walnut, Des Moines, IA 50319-0150, Attn: Employment Team. Your document will not be returned to you.