Class Code:
00063
90063
IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –
HUMAN RESOURCES ENTERPRISE
WORD PROCESSOR 3
DEFINITION
Leads two or more word processors or other employees in the performance of skilled keyboarding duties and possesses a complete knowledge of the word processing equipment/software used; performs related work as required.
The Work Examples and Competencies listed are for illustrative purposes only and not intended to be the primary basis for position classification decisions.
WORK
EXAMPLES
Assists supervisor by performing such
duties as instructing employees, answering questions, distributing and
balancing the workload and checking work; may make suggestions on selections,
promotions, and reassignments.
Completes word processing assignments requiring
substantive knowledge of the law as it pertains to material being transcribed;
sets up and transcribes complex statistical material or charts; develops new
applications and corresponding procedures.
Produces correspondence, reports,
variable copy and other material from typed dictation or rough draft;
transcribes from unedited and uncoded source documents.
Verifies supply requisitions and work
records.
Develops and revises forms, guidelines,
and handbooks used in the completion of word processing assignments.
Updates stored letters, memos and other
documents; makes corrections, additions or deletions while performing text
formatting and editing functions.
Participates in the testing and
debugging of new word processing programs by initiating the programs, operating
the equipment, and evaluating the output.
Performs word processing assignments
for which standardized forms and procedures have not been developed and
recommends appropriate word processing procedures.
Interacts with users of word processing; explains the
capabilities of the system and the correct procedures to be followed.
COMPETENCIES
REQUIRED
Knowledge of English grammar, spelling,
punctuation and sentence structure.
Knowledge of forms and formats of
business communications.
Knowledge of clerical office procedures and practices
including filing, coding, and routing.
Knowledge of the capabilities and
operating features of the word processing equipment used.
Knowledge of the principles of work
scheduling.
Ability to program all the word
processing equipment used.
Ability to lead and train others in the
operation of word processing equipment.
Ability to solve word processing
problems by applying equipment capabilities to application requirements.
Ability to utilize the capabilities of
automated word processing equipment in the completion of diverse word
processing assignments such as extensive text editing and formatting.
Ability to recognize errors in source
documents and correct the errors before or while transcribing the data.
Ability to interpret substantive data
in source documents to determine which changes are required in records already
in the word processing system.
Ability to type 40 words per minute
NET.
Displays high standards of ethical conduct. Exhibits honesty and integrity. Refrains from theft-related, dishonest and unethical behavior.
Works and communicates with internal and external
clients and customers to meet their needs in a polite, courteous, and
cooperative manner. Committed to
quality service.
Displays
a high level of initiative, effort and commitment towards completing
assignments efficiently. Works with
minimal supervision. Demonstrates
responsible behavior and attention to detail.
Responds
appropriately to supervision. Makes an
effort to follow policy and cooperate with supervisors.
Aligns
behavior with the needs, priorities and goals of the organization.
Encourages
and facilitates cooperation, pride, trust and group identity. Fosters commitment and team spirit.
Expresses
information to individuals or groups effectively, taking into account the
audience and nature of the information.
Listens to others and responds appropriately.
Experience
equal to two years of full-time work operating automated word processing
equipment capable of performing such functions as: text editing and formatting,
document storage and retrieval, and document merging;
OR
employees
with current continuous experience in the state executive branch that
includes experience equal to one year of full-time experience as a Word
Processor 2.
NOTE:
All
positions require the ability to type at least
40 WPM NET as demonstrated by the completion of a typing examination
authorized by the Iowa Department of Administrative Services – Human Resources
Enterprise.
For
designated positions the appointing authority, with Iowa Department of
Administrative Services – Human Resources Enterprise prior approval, may
request those applicants possessing a higher typing score:
080 typing score of 50 WPM NET or
greater
081 typing score of 60 WPM NET or
greater
082 typing score of 70 WPM NET or
greater
Effective Date: 6/01 JG