Class
Code: 00061
IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –
HUMAN RESOURCES ENTERPRISE
WORD PROCESSOR 2
DEFINITION
Performs production skilled keyboarding duties at the journey level and possesses a thorough knowledge of the applicable word processing equipment/software used; performs related work as required.
The Work Examples and Competencies listed are for illustrative purposes only and not intended to be the primary basis for position classification decisions.
WORK
EXAMPLES
Produces
correspondence, reports, variable copy and other routine documents from
dictation or rough draft.
Maintains
production records and stored document log sheets.
Updates stored letters, memos and other documents; makes corrections, additions or deletions while performing text formatting and editing functions.
Proofreads
completed documents; corrects grammatical, spelling, typographical, and
punctuation errors.
Interacts
with users of the word processing center; clarifies project instructions or
content; or explains the correct procedures.
Prepares
reports in prescribed formats; extracts and compiles data from source
documents.
Participates
in the design, format, and graphic presentation of a variety of material;
applies the capabilities of a composer or word processing equipment and a
composer.
Participates
in the testing and debugging of new word processing programs; initiates
programs, operates equipment, and evaluates output.
Assists
in the training of new employees; demonstrates the operational procedures and
capabilities of the equipment utilized; explains the operational procedures of
the unit; and answers questions.
COMPETENCIES
REQUIRED
Knowledge
of English grammar, spelling, punctuation and sentence structure.
Knowledge
of the forms/formats used in business communications.
Knowledge
of the capabilities and operating features of the word processing equipment
used.
Knowledge
of the programming requirements of the word processing equipment used.
Ability
to demonstrate the operation of word processing equipment.
Ability
to interpret and apply word processing procedures and instructions including
input/output, scheduling, and problem solving instructions and procedures.
Ability
to detect equipment malfunctions and make minor adjustments.
Ability
to maintain accurate records such as production records, stored document log
sheets, and media files.
Ability
to solve word processing problems by applying equipment capabilities to
application requirements.
Ability
to understand varied instructions and the procedures to be used on different
assignments.
Ability
to meet established production criteria.
Ability
to type 40 words per minute NET.
Displays
high standards of ethical conduct.
Exhibits honesty and integrity.
Refrains from theft-related, dishonest and unethical behavior.
Works and communicates with internal and external
clients and customers to meet their needs in a polite, courteous, and
cooperative manner. Committed to
quality service.
Displays
a high level of initiative, effort and commitment towards completing assignments
efficiently. Works with minimal
supervision. Demonstrates responsible
behavior and attention to detail.
Responds
appropriately to supervision. Makes an
effort to follow policy and cooperate with supervisors.
Aligns
behavior with the needs, priorities and goals of the organization.
Encourages
and facilitates cooperation, pride, trust and group identity. Fosters commitment and team spirit.
Expresses
information to individuals or groups effectively, taking into account the
audience and nature of the information.
Listens to others and responds appropriately.
EDUCATION,
EXPERIENCE, AND SPECIAL REQUIREMENTS
Experience equal to one year of full time work operating automated word processing equipment capable of performing such functions as: text editing and formatting, document storage and retrieval, and document merging;
OR
employees with current
continuous experience in the state executive branch that includes experience
equal to six months of full-time work as a Word Processor 1.
NOTE:
All
positions require the ability to type at least
40 WPM NET as demonstrated by the completion of a typing examination
authorized by the Iowa Department of Administrative Services – Human Resources
Enterprise.
For
designated positions the appointing authority, with Iowa Department of
Administrative Services – Human Resources Enterprise prior approval, may
request those applicants possessing a higher typing score:
080 typing score of 50 WPM NET or
greater
081 typing score of 60 WPM NET or
greater
082 typing score of 70 WPM NET or
greater
926 Braille (Includes Word Proc
Formatting/Brailling)
Effective Date: 04/02 VA