Class Code:86469








Leads two or more employees and coordinates production activities in one or more state industries product division(s) or is assigned sole responsibility for all of a product divisionís production, purchasing, financial goals, product development, and deliveries while reporting directly to state industries supervisor; performs related work as required.


The Work Examples and Competencies listed are for illustrative purposes only and not intended to be the primary basis for position classification decisions.



Assists a supervisor by instructing employees, answering questions, and distributing, balancing, and checking work; may make suggestions on appointments, promotions, performance, and reassignments.

Interviews/selects residents for work in an industries product division; establishes the level of skill and competency necessary for inmates to perform various jobs in the product division and trains/assists in the training of residents in the acquisition of those skills.

Enforces institutional security rules/regulations and consults with a higher authority on security problems to develop procedures in keeping with institutional policy; restores order when disturbances occur between residents.

Observes/evaluates residentsí work performance, technical development, and social adjustment and regularly reports progress to the proper institutional authority.

Provides technicians/residents with training on Occupational Safety and Health Administration rules/regulations prior to beginning work and insures they are understood and followed.

Receives/evaluates customer complaints and makes changes in methods and procedures to improve product quality.

Instructs technicians/residents in product quality and ensures the amount of re-work does not exceed acceptable standards; recommends the purchase of equipment and allocation of production space.

Works with purchasing staff to insure that raw materials/capital items purchased for use in the product division meet established specifications and are cost effective; communicates with vendors to obtain needed goods and services; makes periodic sales calls on customers.

Develops new products or services and oversees the production of models/prototypes; determines if a quality product/service can be cost effectively manufactured or delivered.

Analyzes income/expense levels and adjusts procedures to improve profit margin; makes recommendations and provides alternatives to a higher authority on the division's profitability.

Assists supervisor in training of staff.



Knowledge of the complete range of technical methods, processes, and procedures pertaining to the assigned product division.

Knowledge of the basic principles of supervision, including the assignment and review of work and training of subordinates.

Knowledge of the purposes and functions of a correctional institution.

Knowledge of the occupational hazards and safety measures required in an industrial setting, including the laws and rules of regulatory agencies such as OSHA and EPA.

Knowledge of quality control measures in manufacturing.

Ability to enforce disciplinary, safety, security, and related policies.

Ability to instruct/train staff and inmates in all aspects of production manufacturing.

Ability to inspect and determine the quality of finished industrial products against product specifications and quality control standards.

Ability to sell state industries products and services, resolve customer complaints, and develop competitive bids on products or services offered for sale.

Ability to function effectively in an environment that includes a wide range of settings and persons (e.g., inmates, correctional officials, customers, vendors, and purchasing agents).

Ability to use computer software and hardware in production manufacturing functions (e.g., materials management, production scheduling, capacity planning, computer aided design, raw material requisition, and cost assessment).

Displays high standards of ethical conduct. Refrains from dishonest behavior.

Works and communicates with all clients and customers providing quality professional service.

Displays a high level of initiative, effort, and attention to detail and commitment by completing assignments efficiently with minimal supervision.

Follows policy, cooperates with supervisors and aligns behavior with the goals of the organization.

Fosters and facilitates cooperation, pride, trust, group identity and team spirit throughout the organization.

Exchanges information with individuals or groups effectively by listening and responding appropriately



Experience equal to three years of full-time work involving the direction of employees in one of the following area related to the manufacture/delivery of Iowa State Industries products or services:


Wood Furniture Fabrication: cutting, planing, shaping, routing, gluing, staining, and assembling wood furniture.

Upholstery Fabrication: cutting patterns, sewing, stitching, tacking, gluing, and assembling fabric and foam upholstery items.

Braille Production: translation of printed documents into Literary and/or Nemeth Code Braille using the Perkins Braille writer and/or computer translation programs, thermoforming, binding, producing raised line drawings.

Graphics Arts Production: layout, proofing, darkroom operation, screen-printing, press operation (offset, duplicator, desktop publishing), binding, and cost estimating.

Chemical Formulation: mixing, blending, bottling, packaging, and labeling personal care, floor care, kitchen, laundry, and bathroom chemical products.

Sign Fabrication: blanking, shaping, and forming metal, wood, and plastic into sign substrate.Application of reflective or non-reflective sheeting to substrate to produce traffic control signs.

Warehouse Operations: receiving, accounting for, storing, and disbursing raw materials, component parts, and finished products.Loading, unloading, routing, and dispatching delivery vehicles.

Service Center Operation: receiving, processing, recording, and fulfilling incoming telephonic calls.Initiating, recording, and servicing outgoing calls.Responding to and servicing mailed and electronically transferred requests for information; using computers to provide services.

Industrial Safety: implementing and administering programs to assure compliance with the standards of regulatory agencies (OSHA, EPA, etc.) in manufacturing plants.Providing safety training to personnel in industrial plants.

Manufacturing Support Services and Production Control: coordinating the disbursement of raw materials and component parts to production shops; scheduling the output of production shops to assure efficient final assembly; scheduling and routing delivery of finished goods; coordinating on-site installation of large projects between production, delivery, contracted vendors, and customers; inventory control; quality control; micro-graphics, or computer based production control and support.


experience equal to three years of full-time work involving the supervision/training of correctional residents or employees in a state industries program;


employees with current, continuous experience in the state executive branch that includes experience equal to one year of full-time work as a Senior State Industries Technician or two years of full-time work as a State Industries Technician.



Designated positions may require applicants to obtain the required Commercial Driverís License and endorsements within a period of time as determined by the appointing authority at the time of hire.



For designated positions, the appointing authority may request those applicants possessing a minimum of twelve semester hours of education, six months of experience, or a combination of both, or a specific certificate, license, or endorsement in the following areas:


053†††††† bindery work

055†††††† blending and mixing of chemicals, drugs, feeds, fertilizers and soap

090†††††† carpentry (finish carpentry only)

314†††††† industrial machine operation

315†††††† industrial painting

316†††††† industrial sewing machine operation

357†††††† letter-press printing

398†††††† micrographics

409†††††† personal computers

483†††††† off-set printing

653†††††† silk screen application and production

700†††††† textile fabrication (commercial)

730†††††† upholstery

765†††††† welding

766†††††† woodworking (finishing/refinishing of wood products; e.g., use of stains, varnishes, etc.)

925†††††† braille



Effective Date:11/13 SA††††††