Class Code: 00128
IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –
HUMAN RESOURCES
INFORMATION TECHNOLOGY ADMINISTRATOR 3
DEFINITION
Supervises directs and coordinates the activities of an information technology staff by conducting strategic and operational planning activities and several phases of information technology management services including information systems planning, application design and development and the development, operation and support of computer networks and related services with major impact on a substantial client base; performs related work as required.
The Work Examples and Competencies
listed are for illustrative purposes only and not intended to be the primary
basis for position classification decisions.
WORK EXAMPLES
Supervises and
evaluates the work of a subordinate staff; effectively recommends personnel
actions related to selection, disciplinary procedures, performances, leaves of
absence, grievances, work schedules and assignments, and administers personnel and
related policies and procedures.
Insures the
completion, through subordinate managers and/or senior technical staff of, a
strategic plan for an agency's information system which reflects the business
requirements of the organization, the architecture under which information
system responsibilities are to completed and the process for completing the
planning and operational implementation of the information system.
Completes regular
interaction with end users and management personnel on the requirements of
customers for information system developments, forecasts changes in the level
of service requirements and identifies areas where information system
improvements are required to insure adequate data security, recovery and audit
potential.
Coordinates the
completion of the information systems budget for a broad function/technology
information management organization or for one component of a broad
function/technology information management organization by reviewing agency
priorities, current resources and the staffing equipment plans submitted by
subordinate managers.
Approves plans
submitted by subordinate managers or senior technical staff for acquisition of
hardware and software resources to accomplish improvement through application
of technology.
Reviews and approves
operational plans and resource allocation plans submitted by subordinate
managers or senior technical staff to insure the efficient accomplishment of
information management responsibilities.
Insures agency wide
compliance with the information security plan, conducts a regular review of the
disaster recovery plan, insures compliance with all federal and state standards
regarding data security.
Insures the regular
operational performance evaluation of all phases of the agency information
systems.
Leads and fosters
cooperation on a statewide level of initiatives designed to foster efficient
and cooperative use of technology on an enterprise wide level.
Provides information
to agency management, state policy makers and information management professionals
in both the public and private sector regarding the activities occurring in the
agency relative to information system management.
COMPETENCIES REQUIRED
Knowledge of current
information technology management theories and practices.
Knowledge of
supervisory principles and techniques.
Knowledge of current
hardware and software capabilities used in the employing department.
Knowledge of the
methods and techniques involved in the completion of information system
planning including security administration, capacity planning and cost benefit
analysis of alternative techniques.
Knowledge of business
and management practices and procedures as used in the employing department.
Knowledge of computer
programming languages.
Ability to make
informed, logic based decisions relating to the establishment of information
technology system priorities within the agency and the allocation of required
resources.
Ability to complete
reliable short term and long term forecasts of budgetary requirements for
information technology system resources.
Ability to integrate
the work of subordinate supervisory and technical staff into the agency
information technology program.
Ability to coordinate
operations activities in accord with other agency information technology
functions.
Ability to plan,
organize, control and effectively supervise the work of subordinates.
Ability to use
initiative and judgment in order to effectively work in a team environment.
Ability to maintain
self-control when confronted with emergency, critical or unusual situations.
Ability to adapt to
frequent changes in the work environment so an adequate workflow can be
maintained.
Displays high standards of ethical conduct. Exhibits honesty and integrity. Refrains from theft-related, dishonest or unethical behavior.
Works and communicates with internal and
external clients and customers to meet their needs in a polite, courteous, and
cooperative manner. Committed to quality
service.
Displays a high level of initiative, effort and
commitment towards completing assignments efficiently. Works with minimal supervision. Demonstrates responsible behavior and
attention to detail.
Responds appropriately to supervision. Follows policy and cooperates with
supervisors.
Aligns behavior with the needs, priorities and goals
of the organization.
Encourages and facilitates cooperation, pride, trust,
and group identity. Fosters commitment
and team spirit.
Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Listens to others and responds appropriately.
EDUCATION, EXPERIENCE, AND SPECIAL REQUIREMENTS
Graduation from an
accredited four-year college or university and experience equal to seven years
of full-time professional work in information technology systems management
which included three years of management experience in the area of application
design and development or three years in managing professional staff engaged in
the installation and operation of mainframe equipment;
OR
an equivalent combination of
education and experience substituting the equivalent of six months of full time
work experience in the development of computer applications or maintaining
computer software systems or computer operations for one year of the required
education to a maximum substitution of two years;
OR
substitution of one year (thirty
semester of equivalent hours) of graduate level course work in Computer Science
or Management Information Systems for one year of the required work experience
to a maximum substitution of one year;
OR
employees with current
continuous experience in the state executive branch that includes experience
equal to three years of full time work as an Information Technology Specialist
4;
OR
employees with current
continuous experience in the state executive branch that includes experience
equal to two years of full time work as an Information Technology Specialist 5;
OR
employees with current
continuous experience in the state executive branch that includes experience
equal to two years full time work as an Information Technology Administrator 1;
OR
employees with current
continuous experience in the state executive branch that includes experience
equal to one year full time work as an Information Technology Administrator 2.
SELECTIVE CERTIFICATION
For designated positions the appointing
authority, with Iowa Department of Administrative Services – Human Resources
Enterprise prior approval, may request those applicants possessing a minimum of
twelve semester hours of education, six months of experience, or a combination
of both, or a specific certificate, license, or endorsement in the following
areas:
130 Mainframe
Business Applications
161 Operations
956 Systems
Programming/Systems
Applicants wishing to be considered
for such designated positions must list applicable course work, experience,
certificate, license, or endorsement on the application.
Effective Date:
04/06 DF