Class Code: 00751
90751
IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –
HUMAN RESOURCES
INFORMATION SPECIALIST 2
DEFINITION
Plans and develops the public information program for
agency or large division whose programs are normally not controversial, or
plans and develops a segment of a public information program within a large
public information organization; performs related work as required.
The Work Examples and Competencies
listed are for illustrative purposes only and not intended to be the primary
basis for position classification decisions.
WORK EXAMPLES
Plans and conducts comprehensive public information
activities using the standard techniques of communication to disseminate
information regarding the philosophy, policies and programs of a state agency
or institution.
Consults with agency management to guide and assist in
the release of information in areas of public interest and sensitivity by
applying good public relations principles and methods.
Plans and conducts communications meetings and
educational programs by writing or editing materials, scripts, tapes and
speeches and determining content, form and media to produce informational and
educational materials.
Designs, writes and edits special and periodic agency
reports, articles, and news releases for publications, reports, periodicals or
the press by researching and organizing information to interpret, explain,
document or promote agency activities.
Confers with the general public, civil and social
organizations, department heads and employees, and members of the
communications media by written and oral communication to establish and
maintain liaison and answer inquiries, explain and interpret diversified agency
programs and services.
Directs the preparation and use of educational
projects, travel shows, exhibits, displays and signs by organizing and
coordinating efforts for most effective and efficient presentations.
Directs and participates in the technical processing
of photographs, slides and motion picture films to depict written material
using cameras, projectors, tape recorders and similar equipment.
COMPETENCIES REQUIRED
Knowledge of effective
public relations methods, principles and practices.
Knowledge of the various
methods used in the production of written and graphic material.
Knowledge of English
punctuation, composition and grammar.
Knowledge of current social
and economic conditions.
Ability to comprehend and
attain a working knowledge of agency functions and organization.
Ability to develop a
general knowledge and understanding of departmental programs, policies and
objectives.
Ability to write
effectively and prepare accurate reports.
Ability to express oneself
clearly, concisely and persuasively, orally and in writing.
Ability to research,
organize and evaluate a variety of facts; to understand and utilize the
techniques of presenting these facts to assure maximum public information
value.
Ability to establish and
maintain effective working relationships with media representatives, employees,
officials and the general public; to exercise leadership in carrying out public
information activities within and outside the employing agency.
Displays high standards of
ethical conduct. Exhibits honesty and
integrity. Refrains from theft-related,
dishonest or unethical behavior.
Works and communicates with
internal and external clients and customers to meet their needs in a polite,
courteous, and cooperative manner.
Committed to quality service.
Displays a high level of
initiative, effort and commitment towards completing assignments
efficiently. Works with minimal
supervision. Demonstrates responsible
behavior and attention to detail.
Responds appropriately to
supervision. Follows policy and
cooperates with supervisors.
Aligns behavior with the
needs, priorities and goals of the organization.
Encourages and facilitates
cooperation, pride, trust, and group identity.
Fosters commitment and team spirit.
Expresses information to
individuals or groups effectively, taking into account the audience and nature
of the information. Listens to others
and responds appropriately.
EDUCATION, EXPERIENCE, AND SPECIAL REQUIREMENTS
Graduation from an
accredited four-year college or university with twenty-semester hours course
work in journalism, public relations, graphics or communicative arts and
experience equal to two years of full time work in preparing and writing
materials to disseminate information to the public through the media of the
press (newspaper/publications), radio/television, and/or public speaking;
OR
an
equivalent combination of education and experience, substituting work
experience in planning and writing materials to disseminate information to the
public through the media of the press (newspapers/publications),
radio/television, and/or public speaking for the required education to a
maximum substitution of four years;
OR
graduate
course work at an accredited college or university in journalism, public
relations, graphics or communicative arts may be substituted for the required
experience on the basis that thirty semester hours equals one year of
experience to a maximum substitution of one year;
OR
employees
with current continuous experience in the state executive branch that
includes experience equal to eighteen months of full time work as an
Information Specialist 1.
SELECTIVE CERTIFICATION
For designated positions the appointing authority,
with Iowa Department of Administrative Services – Human Resources Enterprise
prior approval, may request those applicants possessing a minimum of twelve
semester hours of education, six months of experience, or a combination of
both, or a specific certificate, license or endorsement in the following area:
151 desktop publishing
416 multimedia specialist
450 natural resources
Applicants
wishing to be considered for such designated positions must list applicable
coursework, degree, experience, certificate, license or endorsement on the
application.
NOTE:
Applicants must submit a college transcript.
Effective Date:
01/08 TB