Class Code: 00710
80710
90710
IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –
HUMAN RESOURCES
EXECUTIVE OFFICER 1
Performs non-supervisory program management work
directing a program/organizational segment thereof that represent a limited
part of an agency’s total operations, or serves as an executive assistant to a
division administrator or deputy director; performs related work as required.
The Work Examples and Competencies
listed are for illustrative purposes only and not intended to be the primary
basis for position classification decisions.
Develops a program/project plan including a mission
statement, goals/objectives and policies/procedures; determines
financial/technological resources, staffing requirements and
evaluation/reporting procedures.
Develops implementation/evaluation methodology and
coordinates all aspects of the program/project in its various stages with
individuals functionally assigned to the program/project.
Drafts internal procedures for improving coordination
between staff, keeps employees informed of management goals/objectives and
ensures that new or revised procedures are implemented; works to
maintain/improve relationships with agency components, community groups and
other state, local, or federal agencies.
Collaborates with agency management on
organizational/financial management matters; evaluates/resolves operational
problems and prepares supporting justification for equipment, facilities,
budget and staffing; attends management planning/policy-making meetings and
provides input.
Maintains contact with businesses, interest groups and
other public/private organizations through written business communications
(reports, letters, memos and position papers) and makes oral presentations; serves
in a leadership capacity or as a key player in activities that involve
representatives from the community, business, politics and service providers.
Drafts administrative rules, legislative proposals,
policies and procedures; determines impact and informs agency management,
customers and program/project staff.
Analyzes a variety of information (e.g., state and
federal laws, rules or regulations) and recommends solutions for resolving
program/project administration problems.
As an executive assistant to division
administrator/deputy director, performs a variety of administrative program
duties including: collecting/analyzing program and related data for accuracy,
soundness, feasibility, impact and developing written action proposals;
investigating customer complaints/inquiries (e.g., general public, legislature
and interest groups) and drafting technical reports/correspondence explaining
the department’s position on policy issues that may be precedent setting;
planning, organizing and managing special organizational projects; making
formal presentations and representing/speaking for the administrator at
meetings, conferences, etc.; evaluating work organizational
processes/operations for efficiency and effectiveness and recommending changes.
Knowledge of the principles, theories, techniques, and
trends applicable to public administration including financial and resource
management, labor relations, objective/plan development, coordination,
communication, evaluation, and public relations.
Knowledge of the organizational structure, functions,
procedures, and applicable regulatory requirements for the organization served.
Knowledge of the social, environmental, legal,
technological, and political factors impacting programs and services delivered.
Knowledge of source materials, guidelines, and methods
used to resolve complex problems not always covered by precedent.
Knowledge of the Iowa General Assembly and
Ability to coordinate people and resources
required to accomplish objectives without use of supervisory authority.
Ability to read and interpret complex federal and
state laws, rules, regulations, and procedures.
Ability to present in writing managerial, technical,
and business related material to a wide variety of groups, persons, and
clients.
Ability to speak to groups and individuals with a
wide variety of communication skills, interests, needs, and conflicting views.
Ability to solve program administrative and service
delivery problems requiring evaluation of information from a variety of sources
with few precedents.
Ability to see problems, situations, or people from
different perspectives.
Ability to focus on the key elements of complex
programs.
Ability to develop and foster team work and motivate a
group not bound by organizational authority.
Sufficient stability to respond to intensely
emotional reactions, to adjust to work pressures, change, or difficult
situations without being negatively impacted by stress.
Displays high standards of ethical conduct. Exhibits honesty and integrity. Refrains from theft-related, dishonest or
unethical behavior.
Works and communicates with internal and external
clients and customers to meet their needs in a polite, courteous, and
cooperative manner. Committed to quality
service.
Displays a high level of initiative, effort and
commitment towards completing assignments efficiently. Works with minimal supervision. Demonstrates responsible behavior and attention
to detail.
Responds appropriately to supervision. Follows policy and cooperates with
supervisors.
Aligns behavior with the needs, priorities and goals
of the organization.
Encourages and facilitates cooperation, pride, trust,
and group identity. Fosters commitment
and team spirit.
Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Listens to others and responds appropriately.
Graduation from an accredited four year college or
university and the equivalent of three years of full-time professional level
experience such as program administration, development, management or
operations;
OR
substitution
of experience of the caliber and scope indicated above for the required
undergraduate college education on the basis that one year of qualifying
experience is equivalent to one year of undergraduate education;
OR
graduation
from the Iowa Certified Public Manager Program may substitute for one year of
education or one year of experience;
OR
substitution
of twenty-four hours of graduate level course work in a special program
curriculum such as Social Work, Law, Education, Engineering, or Public or
Business Administration for each year of the required experience to a maximum
substitution of two years;
OR
employees
with current continuous experience in the state executive branch that
have the equivalent of six years of full time qualifying experience and
education shall be considered as qualified.
For designated positions, the appointing
authority, with Iowa Department of Administrative Services – Human Resources
Enterprise prior approval, may request those applicants possessing a minimum of
twelve semester hours of education, six months of experience, or a combination
of both, or a specific certificate, license, or endorsement in the following
areas:
006 agriculture
010 amusement rides -
inspection, installation, maintenance
025 American
Sign Language (ASL)
035 engineering
038 air
brakes unrestricted
054 biological
sciences
088 Registered
Health Information Technologist (RIHT)
107 criminal
justice (including enforcement, courts, corrections)
109 curator
- museum management
112 civil
rights/affirmative action
118 commercial
drivers license class B
120 unrestricted
chauffeurs license class D
140 data
processing
146 disabilities
186 education
193 employment
service programs
204 emergency
planning, state or federal
206 homeland
security or emergency management operations
208 financial
management (accounting, auditing, budgeting, economics, finance)
209 student
loan/financial administration
220 military
logistics
244 gerontology
246 grant
writing and management
268 health
care administration
280 human/social
service programs
289 hazardous
materials endorsement
313 industrial
hygiene
317 investigations
354 law
degree
358 library
science
363 long-term
elder care
371 motor
vehicle law enforcement
397 mental
health
406 mass
communications
407 psychology
435 unemployment
insurance, tax law, and collections
449 natural
sciences
450 natural
resources
453 nursing
500 passenger
endorsement
518 physical
sciences
524 personnel
532 printing
535 public
health
538 purchasing
581 social
work
596 refugee
resettlement services
598 retail
sales management
602 real
estate
656 social work
661 statistics
701 teleprocessing/data
communications
709 transportation
planning
Information Assurance
720 policy
development
721 risk
management
723 security awareness, training and education
724 privacy
725 security
audits
727 risk
assessment
729 business
continuity/disaster recovery
734 security
program development and implementation
748 veterans’
benefits
749 veterinary
medicine, Dr.
752 vocational
rehabilitation
754 volunteer
coordinator
875 architecture
(registered)
880 marketing
981 elder
abuse prevention, detection or intervention
For designated positions, the
appointing authority, with Iowa Department of Administrative Services – Human
Resources Enterprise prior approval, may request those applicants possessing a
minimum of two years of experience in the following area:
441 Medicaid
Applicants
wishing to be considered for such designated positions must list applicable
coursework, experience, certificate, license, or endorsement on the application.
Effective
Date: 11/06
SH