Class Code: 00710
IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –
EXECUTIVE OFFICER 1
Performs non-supervisory program management work directing a program/organizational segment thereof that represent a limited part of an agency’s total operations, or serves as an executive assistant to a division administrator or deputy director; performs related work as required.
The Work Examples and Competencies listed are for illustrative purposes only and not intended to be the primary basis for position classification decisions.
Develops a program/project plan including a mission statement, goals/objectives and policies/procedures; determines financial/technological resources, staffing requirements and evaluation/reporting procedures.
Develops implementation/evaluation methodology and coordinates all aspects of the program/project in its various stages with individuals functionally assigned to the program/project.
Drafts internal procedures for improving coordination between staff, keeps employees informed of management goals/objectives and ensures that new or revised procedures are implemented; works to maintain/improve relationships with agency components, community groups and other state, local, or federal agencies.
Collaborates with agency management on organizational/financial management matters; evaluates/resolves operational problems and prepares supporting justification for equipment, facilities, budget and staffing; attends management planning/policy-making meetings and provides input.
Maintains contact with businesses, interest groups and other public/private organizations through written business communications (reports, letters, memos and position papers) and makes oral presentations; serves in a leadership capacity or as a key player in activities that involve representatives from the community, business, politics and service providers.
Drafts administrative rules, legislative proposals, policies and procedures; determines impact and informs agency management, customers and program/project staff.
Analyzes a variety of information (e.g., state and federal laws, rules or regulations) and recommends solutions for resolving program/project administration problems.
As an executive assistant to division administrator/deputy director, performs a variety of administrative program duties including: collecting/analyzing program and related data for accuracy, soundness, feasibility, impact and developing written action proposals; investigating customer complaints/inquiries (e.g., general public, legislature and interest groups) and drafting technical reports/correspondence explaining the department’s position on policy issues that may be precedent setting; planning, organizing and managing special organizational projects; making formal presentations and representing/speaking for the administrator at meetings, conferences, etc.; evaluating work organizational processes/operations for efficiency and effectiveness and recommending changes.
Knowledge of the principles, theories, techniques, and trends applicable to public administration including financial and resource management, labor relations, objective/plan development, coordination, communication, evaluation, and public relations.
Knowledge of the organizational structure, functions, procedures, and applicable regulatory requirements for the organization served.
Knowledge of the social, environmental, legal, technological, and political factors impacting programs and services delivered.
Knowledge of source materials, guidelines, and methods used to resolve complex problems not always covered by precedent.
Knowledge of the Iowa General Assembly and
Ability to coordinate people and resources required to accomplish objectives without use of supervisory authority.
Ability to read and interpret complex federal and state laws, rules, regulations, and procedures.
Ability to present in writing managerial, technical, and business related material to a wide variety of groups, persons, and clients.
Ability to speak to groups and individuals with a wide variety of communication skills, interests, needs, and conflicting views.
Ability to solve program administrative and service delivery problems requiring evaluation of information from a variety of sources with few precedents.
Ability to see problems, situations, or people from different perspectives.
Ability to focus on the key elements of complex programs.
Ability to develop and foster team work and motivate a group not bound by organizational authority.
Sufficient stability to respond to intensely emotional reactions, to adjust to work pressures, change, or difficult situations without being negatively impacted by stress.
Displays high standards of ethical conduct. Exhibits honesty and integrity. Refrains from theft-related, dishonest or unethical behavior.
Works and communicates with internal and external clients and customers to meet their needs in a polite, courteous, and cooperative manner. Committed to quality service.
Displays a high level of initiative, effort and commitment towards completing assignments efficiently. Works with minimal supervision. Demonstrates responsible behavior and attention to detail.
Responds appropriately to supervision. Follows policy and cooperates with supervisors.
Aligns behavior with the needs, priorities and goals of the organization.
Encourages and facilitates cooperation, pride, trust, and group identity. Fosters commitment and team spirit.
Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Listens to others and responds appropriately.
Graduation from an accredited four year college or university and the equivalent of three years of full-time professional level experience such as program administration, development, management or operations;
substitution of experience of the caliber and scope indicated above for the required undergraduate college education on the basis that one year of qualifying experience is equivalent to one year of undergraduate education;
graduation from the Iowa Certified Public Manager Program may substitute for one year of education or one year of experience;
substitution of twenty-four hours of graduate level course work in a special program curriculum such as Social Work, Law, Education, Engineering, or Public or Business Administration for each year of the required experience to a maximum substitution of two years;
employees with current continuous experience in the state executive branch that have the equivalent of six years of full time qualifying experience and education shall be considered as qualified.
For designated positions, the appointing authority, with Iowa Department of Administrative Services – Human Resources Enterprise prior approval, may request those applicants possessing a minimum of twelve semester hours of education, six months of experience, or a combination of both, or a specific certificate, license, or endorsement in the following areas:
010 amusement rides - inspection, installation, maintenance
025 American Sign Language (ASL)
038 air brakes unrestricted
054 biological sciences
088 Registered Health Information Technologist (RIHT)
107 criminal justice (including enforcement, courts, corrections)
109 curator - museum management
112 civil rights/affirmative action
118 commercial drivers license class B
120 unrestricted chauffeurs license class D
140 data processing
193 employment service programs
204 emergency planning, state or federal
206 homeland security or emergency management operations
208 financial management (accounting, auditing, budgeting, economics, finance)
209 student loan/financial administration
220 military logistics
246 grant writing and management
268 health care administration
280 human/social service programs
289 hazardous materials endorsement
313 industrial hygiene
354 law degree
358 library science
363 long-term elder care
371 motor vehicle law enforcement
397 mental health
406 mass communications
435 unemployment insurance, tax law, and collections
449 natural sciences
450 natural resources
500 passenger endorsement
518 physical sciences
535 public health
581 social work
596 refugee resettlement services
598 retail sales management
602 real estate
656 social work
701 teleprocessing/data communications
709 transportation planning
720 policy development
721 risk management
723 security awareness, training and education
725 security audits
727 risk assessment
729 business continuity/disaster recovery
734 security program development and implementation
748 veterans’ benefits
749 veterinary medicine, Dr.
752 vocational rehabilitation
754 volunteer coordinator
875 architecture (registered)
981 elder abuse prevention, detection or intervention
For designated positions, the appointing authority, with Iowa Department of Administrative Services – Human Resources Enterprise prior approval, may request those applicants possessing a minimum of two years of experience in the following area:
Applicants wishing to be considered for such designated positions must list applicable coursework, experience, certificate, license, or endorsement on the application.
Effective Date: 11/06 SH