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Managing Generational Differences at Work
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Course
Number: |
SC 256 |
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Scheduled
Sessions: |
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Cost
Per Person: |
$75 |
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Thursday, April 24, 2008
Wednesday, September 17, 2008
Thursday, May 14, 2009
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Eligibility: |
All |
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Instructor: |
Rita Rizzo |
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Length: |
1/2 Day (8:30 - 12:30) |
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Location: |
Des Moines, Hoover
State Office Building, Level A |
This seminar is designed to increase appreciation of generational
differences in communication styles, workplace values, and skill
sets. Participants will explore collaborative approaches that
will capitalize on the strengths of both generations and take
a brief look at succession planning strategies to assure that
the torch is passed on in inclusive, responsible and responsive
ways.
Course objectives include:
- Describe the primary work ethic and communication characteristics
of Traditionalists, Baby Boomers, Generation X and Generation
Y.
- Anticipate and proactively respond to generational differences
that impact workplace performance, productivity and teamness.
- Collaborate with others to create and sustain a work environment
that capitalizes on, and celebrates generational diversity in
a manner which results in service excellence.
- Appreciate the dynamics of targeted succession planning for
the purpose of knowledge transfer.
Return to Diversity/Cultural
Awareness
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