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Course
Number: |
SC 203 |
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Scheduled
Sessions: |
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Cost
Per Person: |
$225 |
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October 23 & 24, 2008
February 11 & 12, 2009
June 9 & 10, 2009
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Eligibility: |
All |
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Instructor: |
Carol Tripp |
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Length: |
2 Days (8:30 - 4:30) |
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Location: |
Des Moines, Hoover
State Office Building, Level A |
Today’s
workplace requires employees to deal with a variety of people and
situations. During this class, participants will focus on improving
their relationships with coworkers, supervisors, and clients. Participants
will learn to:
- understand
and handle feelings in the workplace, including their own anger
and the anger of others
- utilize tools
to cope more effectively with work situations beyond their control
- deal with
the difficult people encountered through the work day
- improve communication
with others in the workplace
Return
to Communication and Listening
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