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  Course Number: GI 134   Scheduled Sessions:
  Cost Per Person: $110    

Thursday, November 6, 2008
Wednesday, May 16, 2009

  Eligibility: All
  Instructor: Carol Tripp
  Length: 1 Day (8:30 - 4:30)
  Location: Des Moines, Hoover State Office Building, Level A

Writing is a critical skill in today's business world. Participants in this workshop will learn skills and techniques to improve all aspects of business writing, including memos, e-mail, letters, reports, and file documentation. Topics include:

  • the 5-step writing process for better communication
  • proofreading techniques to avoid common errors
  • simple methods for clear, concise, and correct messages
  • writing good news, bad news, and persuasive messages
  • tips for e-mail correspondence

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